Allen Ford Kettering

Today I had the misfortune to visit Allen Ford in Kettering. I’m interested in buying a new Ford S-Max, and thought I’d see what a local dealer could offer.

All was well until I asked if they could price-match an online quote from www.drivethedeal.com, a favourite site of mine. The salesman insisted repeatedly that Drive The Deal only sell imports, something I know to be untrue. He asked the price I’d been quoted (almost £5000 below list price) and said he had to talk to his manager. He returned several minutes later, “confirming” what he’d stated earlier that drivethedeal.com would supply me with a non-UK spec import!

By now I’d heard enough drivel, and decided to leave the dealership. Well Mr salesman, I suggest if you’re reading this that you take a look at their FAQs Page.

Oh, and it’s the first time I’ve ever had to pay for cold water at any car dealership, never mind a franchised dealer. 10/10 for customer satisfaction, not!